Australia’s unemployment rate dropped from 5.3% to 5% last month (September). It is at what the Reserve Bank of Australia consider ‘full employment’. For all organisations recruiting in this market, organisational brand has never been more important when attracting and securing people. It is a competitive market. Company culture, values, career development, location, office and any benefits all play a part to sway talent to join a team. Many organisations put so much time effort and money into their brand but that seems, for some, to fly out the window during the recruitment process.
For those organisations that get the candidate experience right it pays off in spades. Professional, courteous and respectful treatment to all those candidates who participate in the recruitment process irrespective if they are successful or not, is critical. The following is a list of little things that can be avoided all together if handled professionally, but if poorly executed during the recruitment process, will leave an indelible black mark against that organisation’s brand:
- Constantly rearranging the interview times and expecting candidates to make last minute changes
- Candidates not greeted or professionally welcomed to the organisation
- Candidates kept waiting
- Ill prepared interviews
- Interviews of less than 10 minutes
- Too long time frames between first and second round interviews
- Long laborious recruitment processes
- Taking too long to supply feedback
- No feedback!
In this market, good candidates, the same ones that we all want to attract to our organisations, have a choice. It’s such a shame to see organisations blow this opportunity and effectively destroy their reputation by not paying attention to the little things that loom large in a candidate’s experience.
Until next week,
Current Permanent Roles:
- Customer Contact Officer x2
- Senior HR Business Partner (6 Month Contract)
- Part Time Fundraising Bequests
- Family Violence Team Leader
- Various Family Violence Roles
- Major Donor Manager
- Business Development Managers – QLD x3
A Word From The Temp Desk:
Last week I had the pleasure of visiting all our working Temp Professionals to drop off some Halloween goodies! Getting out of the office for the day to visit all our excellent working Temps proved a great way to stay connected and up to date with how everyone is going and to ensure they are enjoying their current assignments.
While out seeing the temps, I had the pleasure of meeting a lot of the clients that we place a lot of our Temp Professionals with. Finally I had the chance to put faces to names from the emails and phone calls I receive weekly. It was a great day to get out in the field and really make a mark as the new Temp Consultant at Rusher Rogers.
Aside from the exciting visits I was able to go on last week, the rest of the Rusher Rogers Temp Team was back at the office working hard filling roles, building relationships and interviewing candidates. With our Temp list filled with experienced and well-educated Temps we are ready to get them out on new assignments for the upcoming holiday season.
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